At Shahali Agro, we ensure safe and timely delivery of our products to your location. Please review our shipping policy for details on delivery times, costs, and processes.

1. Shipping Coverage & Timeframe

• We deliver products nationwide across Bangladesh.
• Orders are typically processed within 1-2 business days after payment confirmation.
• Estimated delivery time:
  • Inside Dhaka: 2-4 business days
  • Outside Dhaka: 4-7 business days
• Delivery times may vary due to unforeseen circumstances such as weather, strikes, or courier delays.

2. Shipping Charges

• Shipping costs are calculated based on the delivery location and product weight.
• Customers will be informed of the shipping charges at checkout before confirming the order.

3. Order Tracking

• Once your order is shipped, you will receive a confirmation message with tracking details.
• Customers can contact our support team for order updates.

4. Delivery Conditions

• Customers must provide an accurate address and contact number for smooth delivery.
• If a delivery attempt fails due to an incorrect address or unavailability, the customer may need to pay additional re-shipping fees.

5. Damaged or Lost Shipments

• If your package is damaged or lost during transit, please notify us immediately.
• We will work with the courier service to resolve the issue and, if necessary, send a replacement or process a refund.

For any shipping-related inquiries, please contact us:

📍 Address: House -13, Line – 01, Section – 07, Mirpur Pallabi, Dhaka – 1216
📞 Phone: +88 01711 720 798, +88 01711 720 799
📧 Email: info@sale.shahaliagro.com